Returns & Refunds

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return eligible items within 15 days of delivery.

Our Return Policy

We accept returns on most items within 15 days of delivery. Items must be in their original condition with all tags and packaging intact. Custom or personalized items cannot be returned unless defective.

Eligibility

To be eligible for a return, items must meet the following requirements:

Items must be unused and in original condition
Items must have original packaging and tags attached
Proof of purchase or order number is required
Custom, personalized, or final sale items are non-returnable

How to Start a Return

Step 1: Contact our customer support team

Step 2: Provide your order number and reason for return

Step 3: Receive return authorization and shipping instructions

Step 4: Pack and ship the item back to us

Processing Time

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. You will receive an email confirmation once your refund has been processed.

Refunds

Approved refunds will be issued to your original payment method. Please note that original shipping fees are non-refundable unless the return is due to our error. Customers are responsible for return shipping costs.

Please Note

All returns must meet our eligibility requirements. Items that do not meet these requirements may be refused or returned to you at your expense. We reserve the right to refuse returns that do not comply with our policy.